Meet Our Team
The experts behind every delivery
Construction-safety specialists who keep crews protected, projects compliant and sustainability on track.
Richard Lynes, CEO
Richard founded OnSite Support in 1976 with a simple idea that transformed the industry: deliver what contractors need, faster, and with better service. At a time when standard lead times were long, he pioneered a new model based on deep stockholding and regular delivery contracts – a customer-first approach that laid the foundations for a purpose-driven, people-first business.
Over the decades, Richard has steered OnSite from a two-person family startup in a Surrey greenhouse to a nationwide partner trusted by Tier 1 contractors and infrastructure megaprojects. He has overseen multiple reinventions – including the expansion into PPE and the shift from supplier to integrated safety partner – while keeping the founding ethos intact: listen first, deliver fast, always add value.
Now a guiding influence rather than day-to-day operator, Richard continues to support the leadership team and personally welcomes clients to head office, sharing the journey behind the business. He takes particular pride in the high-performing team now leading OnSite Support into its next chapter, and in the business’s continued commitment to community impact – a cause close to his heart.
Warren Lynes, Managing Director
As Managing Director since 2012, Warren leads OnSite Support with a clear focus on delivering the OnSite Experience – ensuring that service, safety and sustainability are embedded across every client interaction. His leadership is shaped by first-hand experience in every department of the business, having joined straight from education and grown his career with the company over 25+ years.
Warren has been instrumental in shaping the company's evolution from trusted supplier to strategic safety partner. He played a key role in developing the PLUS platform and continues to work closely with clients, contractors and independent bodies to turn insight into practical innovation – always grounded in real-world challenges.
Today, Warren champions a service model that balances scale with care, innovation with simplicity. He takes pride in leading a collaborative, high-performing team that shares the company’s founding values and works with purpose to support safer, smarter construction across the UK.
Damian Lynes, Sales Director
As part of the second generation of the family behind OnSite Support, Damian has spent over 30 years helping shape the business into what it is today – a purpose-driven, client-focused partner to leading construction and infrastructure firms. He plays an active role in guiding strategy and supporting teams to deliver against the company’s values: putting the customer first, thinking creatively, and creating long-term value through collaboration.
Damian is passionate about building strong partnerships and identifying opportunities to help clients work safer, smarter and more sustainably. He is lead key client initiatives that have reduced cost through efficiency and delivered better outcomes on site.
Rooted in a deep understanding of customer challenges and what it takes to deliver real support, Damian continues to drive the business forward, focused on enabling others to succeed and ensuring OnSite Support stays true to its founding purpose: intelligent protection, delivered with purpose.
Tiara Gurr, Executive Assistant
Tiara plays a central role in keeping OnSite Support’s leadership team organised, coordinated, and focused. She manages the MD and Sales Director’s diaries and communications, supports the wider Senior Leadership Team, and contributes across HR and business administration to ensure operations run smoothly behind the scenes.
Having joined OnSite 2025, directly after college, Tiara has quickly built strong organisational knowledge and confidence in a fast-paced environment. Known internally for her reliability and attention to detail, she helps maintain structure and consistency at leadership level – enabling the business to operate efficiently and stay aligned with its strategic priorities.
Murray Hopwood, Sales Manager
Murray leads our sales team, ensuring they are equipped to act as true partners to clients – uncovering needs, offering tailored solutions and aligning support with each customer’s business goals. His focus is on building long-term relationships grounded in trust, responsiveness and measurable impact.
With over a decade of experience in the construction industry, Murray understands the pressure clients face on site. He has helped deliver product and service innovations that improve efficiency, enhance safety and reduce environmental impact; his leadership ensures the sales team delivers not just the products and services required but real, operational value.
Tom Pittock, Strategic Relationship Manager
Tom ensures strategic alignment between OnSite Support and its key clients, helping partnerships thrive through shared goals and long-term value creation. With over 15 years’ experience in strategic account management – including more than five in the construction sector – he has supported some of the UK’s largest projects, including Hinkley Point C and HS2.
Tom has worked closely with some of the world’s largest construction firms to help roll out safety-critical initiatives at scale, and has played a key role in developing the OnSite Support PLUS platform – enabling clients to harness data in support of their strategic goals.
Darren Tunley, Strategic Relationship Manager
Darren works with clients at a strategic level, ensuring OnSite Support remains aligned with their long-term business objectives. He builds and maintains senior stakeholder relationships, supporting collaboration at C-suite level and helping clients realise measurable value across complex construction programmes.
With almost two years at OnSite Support and previous experience within the construction supply chain, Darren understands the full product lifecycle from sourcing to site delivery. This broader perspective allows him to shape solutions that go beyond product supply, aligning service, efficiency and sustainability with clients’ overarching goals. Clients value his collaborative approach and focus on delivering meaningful, long-term outcomes.
Harrison Lynes, Internal Account Manager
Harrison supports commercial decision-making across pricing, account management and sales performance — helping to ensure the right products reach the right clients, at the right price. Acting as the sales team’s voice in cross-departmental discussions, he combines customer insight with data analysis to drive client-centric strategies.
Since joining OnSite Support from school, Harrison has built five years of experience across customer service, account management and commercial operations. He has influenced client-focused improvements including consolidated invoicing and minimum order value changes to support sustainability goals – all underpinned by actionable insight from the PLUS platform.
Andrew O’Neill, Account Manager
Andrew manages a portfolio of construction clients, combining product expertise with a solutions-focused approach to help them work safely, efficiently and more sustainably. From PPE selection to service optimisation, he supports teams in choosing the right kit for their needs, and in getting the most from their partnership with OnSite Support.
With over 13 years’ experience in account management and three in the construction sector, Andrew brings practical insight and a strong understanding of compliance, fit-for-purpose protection and customer priorities. Clients value his proactive mindset, creative problem-solving and commitment to building long-term, trusted relationships.
Terry Marsh, Account Manager
Terry leads our Account Management team and looks after some of the company’s longest-standing client partnerships. He builds strong relationships with key stakeholders and takes a tailored, proactive approach to helping clients operate as efficiently as possible.
With over five years at OnSite Support and experience across every department, Terry brings a deep understanding of the business and what it takes to deliver a seamless client experience. From mobilisation to ongoing support, he is known for getting things right from the first conversation to the first delivery, ensuring every interaction is handled to the highest standard.
Mackenzie Byng, Account Manager
Mackenzie supports growing client accounts with a responsive, relationship-led approach. As an office-based Account Manager, she is always on hand to help clients get the right products, guidance and service to support their site needs – often anticipating requirements before they arise.
Having started at OnSite in the Customer Support department, Mackenzie brings valuable frontline insight into what clients need and how quickly they need it. She is known for her fast turnaround on quotes, practical recommendations that balance cost and suitability, and her ability to build trust with newer accounts – helping them get more value from the partnership.
Jenson Lynes, Business Development
Jenson plays a key role in expanding OnSite Support’s client base, identifying new business opportunities, onboarding clients and building strong, lasting relationships. He has been instrumental in the successful onboarding and retention of several key accounts, supporting smooth transitions and ensuring consistent service delivery from day one.
Known for his approachable manner and hands-on support, Jenson is always available to clients and focused on meeting their needs with speed and care – an attitude that has earned lasting trust across the businesses he supports.
Dwayne Henry, Business Development
Dwayne plays a key role in developing new client relationships and supporting existing ones, engaging with Health & Safety and procurement teams to understand site needs and offer tailored solutions. He manages appointments, site visits and account development to help keep projects supplied, compliant and running smoothly.
With a background in customer service and firsthand experience on live sites, Dwayne brings a practical understanding of the day-to-day issues clients face. His quick, professional and personable approach ensures problems are resolved efficiently – helping customers stay focused on delivery without unnecessary disruption.
Madison Gilbert, Customer Excellence Manager
Madison is part of OnSite Support’s Customer Excellence team, helping to ensure every client interaction is smooth, timely and well-handled. She supports clients by answering calls, processing orders and resolving day-to-day queries – always aiming to make the experience as straightforward as possible.
Customer service has been Madison’s focus from the start of her career, and she continues to build her knowledge and confidence through hands-on experience and close collaboration with colleagues. Known for her responsiveness and helpful attitude, she works hard to ensure clients get the answers they need, when they need them.
Maria Fernandes, Customer Excellence Manager
Maria is a key part of OnSite Support’s Customer Excellence team, processing orders and responding to client queries to ensure a smooth, accurate and dependable service. With over eight years’ experience in customer service roles – including in the training and certification sector – she brings strong attention to detail and a clear, focused approach to every order.
Clients value Maria’s ability to understand their specific needs and keep them informed throughout the process. By staying proactive, detail-oriented and communicative, she helps ensure expectations are met, and often exceeded, with every delivery.
Vincent Jenkins, Technology and Systems Manager
Vincent leads OnSite Support’s technology and systems strategy, delivering secure, robust platforms that drive efficiency and add value for clients. With over 20 years’ leadership experience across operations, logistics, production and IT, he brings a cross-functional approach to systems design, shaped by deep knowledge of H&S, ISO compliance, ESG tracking and OTIF performance.
Vincent has led the rollout of Microsoft Dynamics ERP, Azure Data Warehouse for carbon capture and the PLUS platform – transforming how data is captured, reported and shared. These initiatives improve availability, reporting accuracy and the overall client experience.
Kerwyn Berndt, Operations Manager
Kerwyn leads OnSite Support’s Warehouse, Production, Signage and Logistics teams, ensuring smooth, efficient service across every department that has customer touchpoints. From stock control to safe delivery, he is focused on maintaining high performance, operational resilience and compliance at every step.
With over 20 years’ experience in warehousing, logistics and inventory management, Kerwyn also oversees the company’s ISO 9001, 14001 and 45001 accreditations, as well as broader health and safety considerations. Known for his hands-on leadership and ‘can-do’ mindset, he brings energy, accountability and a continuous improvement ethos to every operational challenge – always keeping customer expectations front and centre.
Terri Corbett, Logistics Coordinator & After Sales Support
Terri plays a key role in ensuring smooth, on-time deliveries – whether coordinating OnSite Support’s own FORS-Gold fleet, liaising with external couriers, or resolving aftersales queries. With over 13 years’ experience in parcel logistics, including roles from customer service supervisor to traffic manager, she brings deep operational know-how and calm under pressure.
Clients and colleagues alike value Terri’s honesty, quick response times and down-to-earth approach. She is known for keeping things moving – and keeping people smiling – while making sure every delivery, collection and query is handled efficiently and with care.
Roger Gilbert, Procurement Manager
Roger leads OnSite Support’s procurement and stock control team, ensuring the right products are available in the right quantities to meet client needs – every time. His work underpins seamless delivery and keeps our clients’ projects supplied without disruption.
With over 20 years’ experience in the PPE and consumables market, Roger brings deep industry knowledge and a clear understanding of the compliance requirements that matter most to clients. He is known for resolving issues quickly and using those insights to improve processes – helping to strengthen reliability, reduce risk and support high-performance service across every order.
Jason Wheeler, Buyer/ Stock Controller
Jason plays a vital role in keeping projects on track by managing the procurement of essential site supplies. From sourcing to stock control, he ensures the right products are available at the right time to support smooth, uninterrupted site operations.
Having been at OnSite Support for more than seven years, four of which in purchasing, Jason brings strong product knowledge and a deep understanding of supply chain efficiency. He works closely with suppliers to optimise costs, streamline procurement and reduce risk. Clients value his ability to anticipate needs and minimise delays – helping their teams stay productive, compliant and on schedule.
Sarisha Ramsarup, Marketing Consultant
Sarisha connects marketing strategy with measurable commercial outcomes, helping OnSite Support translate purpose into performance. She supports brand positioning, strategic messaging and communications, ensuring the company’s values, expertise and sustainability commitments are clearly articulated and commercially effective.
With over 20 years’ experience across hospitality, telecoms and construction sectors, Sarisha specialises in brand management, product strategy, public relations, internal communications and ESG strategy development. She played a key role in shaping the Building Better framework, supporting OnSite’s journey from carbon neutrality towards net-zero by 2035, while aligning marketing activity with growth, innovation and community impact.
Hamza Abbasi, Data & Automation Solutions Specialist
Hamza designs and builds the automation systems, data pipelines and AI-powered tools that help OnSite Support's internal teams work faster and more accurately. By eliminating manual processes and improving data flow, he frees the people who serve clients to focus on what matters most.
With over three years at OnSite Support and an MSc in Advanced Computer Science, Hamza specialises in cloud automation, data engineering and AI-assisted tooling, building and maintaining production systems on Microsoft Azure using Python, Power BI and Business Central integrations to keep operations running reliably and at scale. Colleagues value his ability to take a complex operational challenge and deliver a practical, working solution quickly, without unnecessary back-and-forth.