As an expanding, progressive business operating in the construction industry, we’re always on the lookout for good talent to join us.

Click the vacancy below to view the full job description

New roles added 17th March 2023

Apprenticeship in Customer Service:

An exciting new apprenticeship opportunity exists for a hard working and motivated individual seeking to start their career in customer service.

As an apprentice you will be supporting our team with the day to day duties, challenges, and operation of delighting and engaging with our customers. As part of your position you will develop trusted relationships with accounts by meeting customer needs, ensuring a long term mutually beneficial relationship which will withstand competition.

Please apply using this link: https://www.findapprenticeship.service.gov.uk/apprenticeship/1000188107

Customer Service Executive:

An exciting new opportunity exists for a hard working, commercially minded customer service team member to join our team providing exceptional customer-focused support & service to all customers.

Day to day activities of this ‘first responder’ role includes answering inbound calls, creating and sending quotes, customer care, setting up online users etc. The successful candidate will join a growing customer service team as they continue to provide excellent service.

Please apply using this link: https://www.linkedin.com/jobs/view/3517449776/?alternateChannel=search&refId=9D9R9N7Vk4wCira85jxvuQ%3D%3D&trackingId=LZKdIoAmPzyNJjI8E6ilBg%3D%3D

Multi Drop Delivery Driver:

In order to meet increasing demand, an enthusiastic, experienced and reliable Van Driver is required to provide exceptional logistics-focused support & service to all customers for a leading distributor of safety, welfare and site equipment for the construction industry.

The Driver will be responsible for the site delivery of customer goods. The successful candidate will also help to identify areas of improvement in processes, data and safety. This role is a great opportunity to join a growing Logistics team. We are looking to place full time Drivers who have a positive “can do” attitude with flexibility and adapt well to change. Reliability is a must for this position.

Please apply by sending your CV to [email protected] 

Warehouse Operative:

We are seeking motivated and hardworking individuals with warehouse experience to join our growing operations team. Reporting to the team supervisor you will be part of a hard working team in a fast paced environment- delivering an exceptional quality service to our valued customers.

The successful Warehouse Operative will be responsible for providing wide ranging warehouse functionality, including: ensuring accurate picking and packing, participating in regular stock takes and working in a way that is health and safety conscious. The successful candidate will also help to identify areas of improvement in processes, data and safety.

Please apply by sending your CV to [email protected] 

Production Operative:

OnSite Support are looking for, an enthusiastic and reliable Production Operative to join our expanding team. The successful candidate will be required to work within the production team to complete all day to day tasks, including: completing application of logos onto PPE clothing, prepare and run the embroidery machine for embroidered garments and ensuring they are health & safety conscious of ones surrounding and manner of work.

The successful candidate will also help to identify areas of improvement in processes and safety, to enhance the team’s efficiency.

Please apply by sending your CV to [email protected] 

If you have any questions about these roles, please email [email protected]

All roles based at our company HQ in Three Bridges, Crawley. You can discover more about working at OnSite Support here.

Name: Claudio Magalhaes

Department: Account Management

“This last 6 months at Onsite Support have been incredible! Moving from the Motor trade industry to the Construction industry might seem like a massive change, but the Onsite team make it easier with all the support and training that you receive. That’s why when I had the opportunity to move from my role in the customer excellence team to become an Account Manager, I did not hesitate.”

“The difference between successful people versus everyone else is that no matter what is going on around them, successful people always find the motivation and drive to keep going and that is how I define myself. I moved 8 years ago from Portugal to UK and even with all the challenges I never lost focus that my goal was to be able to support and nourish my family at all times.”

When asked what he enjoys the most about working at OnSite Support, Claudio said “The most positive part about OneSite Support culture and environment is the family atmosphere.”

We also asked Claudio what inspires him to succeed at work, he said; “working collaborating and accomplishing big things as a part of a team, it’s what drives me to do my best each day.”

Name: Hannah Luckhurst

Department: Marketing

“I started working at OnSite Support late last year as their first ever apprentice – joining the marketing team. When I first entered my role, I had limited skills and the idea of entering a new career seemed daunting. Despite this everyone at OnSite Support has helped me to thrive in my time here so far, helping me to learn valuable skills within the workplace. Not only this, but i have been supported throughout my apprenticeship training course by the team and encouraged to implement my learning into my work.”

When asked what she enjoys the most about working at OnSite Support, Hannah said; “The best part about OnSite Support if the team! Like we always say ‘everybody matters’ and you definetly feel that around the office, particularly when everyone comes together to overcome a challenge.”

We asked Hannah, what inspires her to succeed at work and she said; “Being able to enjoy my job with the knowledge that i have the support of all my collegeues helps me to succeed.”

Name: Kirstie Hollis

Department: IT

“I started working at OnSite Support almost five months ago, as an Application Support Manager in the IT team. Coming to the role with minimal knowledge of the systems we use, I have enjoyed being able to dive in and learn some complex new skills. ”

When asked what she enjoys about working at OnSite Support, Kirstie said: “It’s nice to work in a small company, where everyone knows each other and their strengths, even the directors. Being so close-knit you can see the passion that drives the best experience for our customers and each other.”

We asked Kirstie, what inspires her to succeed at work and she said: “I am finally enjoying what I do for my job, and OnSite Support have been a great facilitator to push me further along my career path.”

Name: Andrew O’Neill

Department: Customer Excellence Team

“I have thoroughly enjoyed my first six weeks at On-Site Support. It’s been really motivating to learn a new industry, working within a team of people who all believe in the same values and are happy to go above and beyond to help one another has been helpful to someone who is new within the team. It’s also great to see what impact Onsite support has on the construction industry and how the team work together to exceed our customer’s needs. I have a clear progression path that I look forward to working towards and I’m excited for my future at On-Site Support.”

Name: Becky Johns

Department: Customer Excellence Team

“I have really enjoyed being part of the OnSite team so far. Everyone in all departments are welcoming and friendly, even in stressful situations the whole team come together to get the job done and usually all with smiles on their faces! The Customer Excellence Manager role is varied and every day is different, which is great and a constant learning opportunity. I look forward to continuing to grow in my role and to be part of a successful team that aim to deliver the best service to their customers.”